Terms & Conditions

General Terms and Conditions – FirmNL B.V.

Effective Date: 14 February 2020

Article 1 – Definitions

1.1 FirmNL: The private limited company FirmNL B.V., registered with the Dutch
Chamber of Commerce under number 97545244, located in Nijmegen, the Netherlands.
1.2 Client: Any natural or legal person who enters into an agreement with FirmNL for the provision of services.
1.3 Agreement: Any written or verbal arrangement for the provision of services between FirmNL and the Client.
1.4 Services: All activities performed by FirmNL on behalf of the Client, including but
not limited to tax advice, legal structuring, compliance, administrative support, and
corporate filings.

Article 2 – Applicability

2.1 These terms apply to all offers, services, and agreements between FirmNL and the
Client.
2.2 Deviations from these conditions are only valid if expressly agreed in writing.
2.3 If any provision is deemed invalid, the remaining provisions shall remain in effect.
Article 3 – Formation of Agreement
3.1 An agreement is established when the Client accepts an offer from FirmNL, either in writing, digitally, or verbally.
3.2 FirmNL may require a signed engagement letter or digital acceptance for formal
confirmation.

Article 3 – Formation of Agreement

3.1 An agreement is established when the Client accepts an offer from FirmNL, either in writing, digitally, or verbally.
3.2 FirmNL may require a signed engagement letter or digital acceptance for formal
confirmation.

Article 4 – Execution of Services

4.1 FirmNL shall execute the services to the best of its knowledge and abilities, in
accordance with professional standards.
4.2 The Client shall provide all information and cooperation reasonably required for the execution of services.
4.3 FirmNL reserves the right to determine the manner in which and by whom the work is performed, including delegation to qualified third parties.

Article 5 – Use of Third Parties

5.1 FirmNL may engage external professionals or service providers when necessary.
5.2 FirmNL is not liable for the performance or negligence of these third parties unless
explicitly agreed otherwise.
5.3 The Client authorizes FirmNL to accept third-party terms and conditions on their
behalf where required.

Article 6 – Digital Communication

6.1 Communication is primarily conducted via email or other electronic means.
6.2 The Client acknowledges that digital communication may be subject to interception, delay, or data loss.
6.3 FirmNL is not liable for damages resulting from the use of electronic
communication, provided reasonable security measures are observed.

Article 7 – Fees and Payment

7.1 Fees are based on hourly rates, fixed packages, or subscription models, as agreed in the engagement.
7.2 All prices are exclusive of VAT and other applicable taxes, unless stated otherwise.
7.3 Invoices must be paid within 14 days of the invoice date.
7.4 In case of late payment, statutory interest and reasonable extrajudicial costs will
apply.
7.5 FirmNL may suspend or terminate services if payment obligations are not met.

Article 8 – Confidentiality and Privacy

8.1 Both parties shall treat all information exchanged as confidential unless legally
obligated to disclose.
8.2 FirmNL processes personal data in accordance with the General Data Protection
Regulation (GDPR).
8.3 A detailed privacy policy is available at the relevant page.

Article 9 – Intellectual Property

9.1 All documents, templates, reports, and tools provided by FirmNL remain its
intellectual property.
9.2 The Client receives a non-exclusive, non-transferable right of use, solely for internal
business purposes.
9.3 Reuse or distribution without prior written permission is prohibited.

Article 10 – Limitation of Liability

10.1 FirmNL’s total liability for damages arising from an attributable breach or unlawful
act is limited to the amount paid for the service involved, with a maximum of EUR
10,000.

10.2 FirmNL is not liable for indirect damages such as loss of profit, missed savings, or
reputational harm.

Article 11 – Force Majeure

11.1 FirmNL is not liable for delays or failures due to circumstances beyond its
reasonable control, including but not limited to pandemics, strikes, cyberattacks, or
governmental measures.
11.2 In such cases, obligations are suspended for the duration of the force majeure.

Article 12 – Termination

12.1 Both FirmNL and the Client may terminate the agreement in writing with due notice.
12.2 Upon termination, all work performed and costs incurred up to that point are
payable by the Client.
12.3 FirmNL is entitled to suspend or discontinue services if continuation would result in legal or ethical conflict.

Article 13 – Complaints

13.1 Complaints regarding services must be submitted in writing within 14 days of
discovering the issue.
13.2 Filing a complaint does not suspend payment obligations.

Article 14 – Governing Law and Jurisdiction

14.1 These terms and any related agreements are governed exclusively by Dutch law.
14.2 Disputes will be submitted to the competent court in Amsterdam, unless agreed
otherwise in writing.